Investing with us
Transacting with us
Important information
Deal instructions for investors wishing to redeem or transfer out of Threadneedle funds can be placed by post, fax or telephone. You will need the following information in order to place a redemption/transfer:
Client reference/Unitholder number
Which can be found on any recent correspondence you have received from us
Name of the fund
And the amount you wish to sell
Settlement details for payment
ie bank details
In addition to the above information, the Financial Conduct Authority (FCA) requires us to carry out client verification checks. In order to process your investment as quickly as possible we need to be able to verify you as a client and in the case of a redemption, we require the bank details of where you would like the proceeds to be paid.
Client verification
Certification of documents
Bank details verification
Client verification
Verifying you as a client
In order to verify you as a client, we require two documents from the following list. Please note these must be separate documents:
- Current signed passport
- Current signed UK/EEA photo card driving licence (the paper counterpart driving licence is NOT an acceptable document for money laundering purposes)
- Current full UK driving licence (old version)
- State pension documentation, benefits book or original notifi cation letter from the Benefits Agency confirming the right to benefits
- EEA Member state identity card
- Recent utility bill (not mobile phone bill). Must be dated within the last 3 months
- Inland Revenue Notifications/letters (Tax Assessment, Notice of Coding or Statement of Account) dated within the last tax year – Not P45 or P60
- Self-employed registration cards for construction industry (CIS3(partner), CIS4(P), CIS4(T), CIS5, CIS6)
- Shotgun or Firearm certificate
- Residence permit issued by the Home Office to EU Nationals
- Local authority tax bill (valid for current year)
- Solicitor/Lawyer letter confirming a house purchase or land registry confirmation
Contact details
Deal instructions can be placed by contacting us using the details below.
If you require any further information regarding our redemption/transfer process please contact us on 0800 953 0134*, Monday to Friday 8am-6pm.
Threadneedle Investment Services Limited
PO Box 10033
Chelmsford
Essex
CM99 2AL
United Kingdom
Telephone
0800 953 0134 *
*Please note calls are recorded